Summary of Experience

Sr. digital Project manager

The Charles Group NYC
December 2021 - Present

As Senior Digital Project Manager, I am the senior resource on the digital projects team and provide support across digital projects and their prospective clients.

  • Serve as the primary point of contact for clients, managing relationships with key stakeholders and ensuring customer satisfaction on all projects.

  • Lead cross-functional teams of designers, developers, and content creators to deliver high-quality digital solutions on time and within budget.

  • Develop and maintain detailed project plans, including timelines, budgets, and resource allocation, using project management tools such as Teamwork, JIRA, Harvest, and Trello.

  • Communicate project status, risks, and issues to stakeholders, and proactively identify and mitigate potential roadblocks to project success.

  • Collaborate with leadership to identify new opportunities with current and prospective clients. I support proposal development, scope creation, and initial project roadmaps for RFP responses.

DIGITAL Project Management & MARKETING CONSULTANT

Freelance
March 2016 - December 2021

As a partner to my clients, I both consulted and project managed the building of their new websites and/or implementation of their new digital marketing strategies.

  • Constructed project plans with efficient use of assets including people, timelines, and program budgets to fulfill and exceed client needs.

  • Served as project manager to successful projects by overseeing timelines, contract fulfillments, training, and stakeholder management.

  • Provided input on strategies and solutions to accomplish the team and overall agency’s KPI’s and growth goals.

  • Collaborate and support the day-to-day interface across all departments (creative, copy, merchandising, development, and more) to influence and inform my team.

  • Managed and updated websites according to initiatives and performance improvement on platforms such as Squarespace, Shopify, and Wordpress.

  • Optimized each website with SEO tactics, social media planning, and paid marketing. Primarily using Google search & Analytics, Meta ads, Instagram paid, and more.

  • Implemented a variety of digital marketing strategies such as inbound marketing, Pay-Per-Click (PPC), Email marketing and more.

Lead website project manager

AVB Marketing
October 2019 - October 2020

As the Lead Website Project Manager, I serve as the lead point of contact with our agency VIP clients as well as the main point of contact with the Senior Leadership team and my own team.

  • Identified and determined team inefficiencies and bottlenecks including but not limited to processes, communications, tools, program, and guidelines.

  • Provided input on strategies and solutions to accomplish the team and overall agency’s KPI’s and growth goals.

  • Served as project manager to successful implementations by overseeing timelines, contract fulfillments, training, and stakeholder management.

  • Collaborate and support the day-to-day interface across all departments (creative, content, catalog, development, and more) to influence and inform my team.

website project manager

As a Website Project Specialist, I serve as the lead point of contact with our core and VIP clients for all matters specific to building their eCommerce website from conception to launch.

  • Identify and determine project scope elements including but not limited to branding, design, catalog, functionality and functionality.

  • Consults and presents strategies and solutions to accomplish the member’s business and marketing goals.

  • Oversees the project timeline, internal and external deliverables, project and scope utilizing agile methodology.

Sr. Account Executive

Skyslope
December 2017 - December 2018

As a Senior Account Executive, I used both inbound marketing and sales tactics as well as oversaw an outbound executive to meet with prospective clients regarding our SaaS solution.

  • Attracted, acquired and onboarded realty brokerages to the SkySlope SaaS platform.

  • Served as project manager to successful implementations by overseeing timelines, contract fulfillments, training, and stakeholder management.

Sr. district manager

ADP
June 2016 - August 2017

As a Senior District Manager, I used a number of sales, marketing, and networking tactics to meet with both current and prospective clients. I built my relationships with these groups through being a source of knowledge regarding state regulations as pertaining to payroll and human resources.

  • Developed and cultivated relationships with business owners to create long lasting partnerships.

  • Project manager of onboarding and implementation trainings, technical assistance, and source of best practices and regulations.

Sr. client services analyst

Advantage Solutions
July 2015 - June 2016

As a Senior Client Services Analyst, I was not only developing, harvesting and translating data for strategic program planning, but I was also presenting and making recommendations to client C-Level teams based on that data.

  • Provided client and agency C-level teams comprehensive market data, analytics and marketing recommendations based on data findings.

  • Monitored and reported on all marketing field activity, including competition and category trends to build comprehensive program enhancement strategies.

  • Planned and directed various strategic marking project releases with client leadership and under oversight of agency Vice President.

Additional Experience

Kia Motors America
National Marketing Intern
2015

Porter Novelli
Public Relations Intern
2014

Enloe Medical Center
Public Relations Intern
2013

Tehama Group Communications
Agency Director & Website Manager
2013

Skills

  • Client Services

  • Project Management

  • Marketing Strategy

  • Public Speaking

  • Analytics

Platforms & software

  • Project Management Tools: ClickUp, Wrike, Jira, TeamWork, SmartSheets, Monday, and more.

  • Marketing Tools: HubSpot, MailChimp, Klayvio, SEMrush

  • Social Media Tools: Emplify, Hootsuite, Sprinklr

  • Design Tools: Adobe Suite, Canva,

  • Communication Tools: Teams, Slack, Google Suite, Microsoft Suite

  • Website Platforms: Wordpress, Shopify, SquareSpace, Wix

Certifications & Memberships

  • PMI Member

  • SquareSpace Designer Circle

  • HubSpot Certifications

  • Google Certifications

Education

B.A., Public Relations and Applied Communications
California State University, Chico
2011 - 2015